Terms of use of fralogis.bg website

These General Terms and Conditions govern the relationship between FRALOGIS Ltd., hereinafter referred to as "Merchant", on the one hand, and the Users of the websites and services located on the fralogis.bg website, hereinafter referred to as "Users", on the other hand.

FRALOGIS Ltd. is a company registered under the Commercial Law of the Republic of Bulgaria with address 39 Aleksandar Pushkin Street, Sofia 1618, with email address: office@fralogis.bg and telephone number: 0879 403920

Please read the published Terms and Conditions in full before using the information and commercial services offered on the Site (hereinafter referred to as the Services).

This document contains information about the activities of FRALOGIS Ltd and the general terms and conditions of use of the Services provided by FRALOGIS Ltd, and governs the relationship between us and each of our users.

Confirmation of the General Terms and Conditions is a necessary and mandatory condition for the conclusion of the contract between the User and the Merchant.

By accepting the General Terms and Conditions, the User agrees to the processing of their personal data on the basis of the contract concluded between them and the Merchant.

Intellectual property

The intellectual property rights in all materials and resources located on the Merchant's website (including available databases) are protected under the Copyright and Related Rights Act, belong to the Merchant or the appropriately designated person who has assigned the right of use to the Merchant, and may not be used in violation of applicable law.

In the event of copying or reproduction of information outside the permissible scope, as well as in the event of any other infringement of intellectual property rights on the Merchant's resources, the Merchant shall be entitled to claim compensation for direct and indirect damages in full.

Except where expressly agreed, the User may not reproduce, modify, delete, publish, distribute or otherwise disclose the information resources published on the Merchant's website.

The Merchant undertakes to exercise due diligence to ensure that the User is able to properly access the services provided.

The Merchant reserves the right to suspend access to the services provided. The Merchant has the right, but not the obligation, at its discretion, to delete information resources and materials published on its website.

Identification and personal data

The Merchant is entitled to collect and use information about Users on the basis of and for the purpose of the performance of the contract concluded under general terms with the User. Information by which a person can be identified may include personal data as well as any other information that the person voluntarily provides upon registration or during communication with the Merchant. Information also includes any other information that the User enters, uses or provides when using services.

The Merchant shall exercise due care and shall be responsible for the protection of the User's information made known to the Merchant, except in cases of force majeure, fortuitous event or malicious acts of third parties.

The Merchant may disclose personal data to third parties only in the cases and under the circumstances provided for by law or after express consent from Users.

Termination and cancellation of the contract

The Merchant shall have the right to terminate the Contract unilaterally at its own discretion, without notice, in the event that it finds that the services provided are being used in violation of these General Terms and Conditions, the legislation in the Republic of Bulgaria and generally accepted moral standards.

Except in the cases provided for in these General Terms and Conditions, the contract between the parties shall also be terminated if the Merchant ceases to operate or ceases to maintain its website.

Outside of the cases mentioned above, either party may terminate this contract by giving one week's notice to the other party in the event of failure to perform its obligations under the contract.

The written form of the contract shall be deemed to have been complied with by sending a message by electronic mail (e-mail), pressing an electronic button on a content page that is filled in or selected by the User or ticking a box (check box) on the website, etc., as long as the statement is recorded technically in a way that makes it possible to reproduce it.

Rescue clause

The parties declare that in the event that any clause(s) of these Terms and Conditions shall prove to be invalid, this shall not invalidate the whole or any other part of the Contract. The invalid clause will be superseded by mandatory rules of law or established practice.

Applicable law

The provisions of the current legislation of the Republic of Bulgaria shall apply to all matters not covered by these General Terms and Conditions.

Information on bodies controlling the activity

The bodies regulating the activities of the Trader are the Consumer Protection Commission (CPC) and the Commission for Personal Data Protection (CPDP), with the following contact details:

For the CPC:

Site: https://kzp.bg/kontakti
Tel: 0700 111 22
Email : info@kzp.bg
Address: Sofia, pl. Plovdiv, Sofia, p. 4A, floor. 3, 4 и 6

For the CPD:

Site : https://www.cpdp.bg/
Tel : 02/91-53-518
Email: kzld@cpdp.bg
Address: "Proff. Tsvetan Lazarov 2" Sofia 1592, Bulgaria.

Consumers can use the European Online Dispute Resolution (ODR) platform, available at / http://ec.europa.eu/odr / - a single access portal that allows EU consumers and traders to settle their disputes.

Alternative Dispute Resolution (ADR) between consumers and traders is an out-of-court conciliation procedure on a voluntary basis.

The Joint Conciliation Committees facilitate the settlement of disputes between consumers and traders over contracts for the sale of goods and the provision of services.

The General Conciliation Commissions are designated on a regional basis and the General Conciliation Commission with its seat in Sofia and its area of operation in the territory of the Sofia Region is competent to resolve disputes between a Trader and a Consumer.

The consolidated list of the recognised ADR bodies of the Member States of the European Union can be found at:

https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.adr.show